Privacy policy

At TCGNest, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or purchase our products.

By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

Personal Information

When you place an order, create an account, or contact us, we may collect:

  • Full name

  • Billing address

  • Shipping address

  • Email address

  • Phone number

  • Payment information (processed securely by our payment providers)

  • Order history

Automatically Collected Information

When you visit our website, we may automatically collect:

  • IP address

  • Browser type and version

  • Device information

  • Operating system

  • Pages visited

  • Time spent on our website

  • Referral URLs

  • Cookies and similar technologies

2. How We Use Your Information

We use your information to:

  • Process and fulfill orders

  • Provide customer support

  • Communicate regarding orders and account activity

  • Prevent fraud and unauthorized transactions

  • Improve our website, products, and services

  • Personalize your shopping experience

  • Send promotional emails, newsletters, or special offers (only where permitted by law or with your consent)

  • Comply with legal obligations

3. Payment Security

TCGNest does not store your complete credit card or payment information on its servers.

Payments are securely processed through trusted third-party payment providers using industry-standard encryption and security measures.

4. Cookies

We use cookies and similar technologies to:

  • Remember your preferences

  • Keep items in your shopping cart

  • Improve website functionality

  • Analyze website traffic

  • Measure marketing performance

You may disable cookies through your browser settings; however, some website features may not function properly.

For more information, please refer to our Cookie Policy.

5. Sharing Your Information

We do not sell your personal information.

We may share your information only when necessary with:

  • Payment processors

  • Shipping carriers

  • Website hosting providers

  • Analytics providers

  • Customer support service providers

  • Legal authorities when required by applicable law

All third-party providers are expected to protect your information appropriately.

6. Data Retention

We retain your personal information only for as long as necessary to:

  • Complete transactions

  • Provide customer support

  • Maintain business records

  • Meet legal, tax, accounting, or regulatory obligations

  • Resolve disputes and enforce our agreements

When no longer required, personal information is securely deleted or anonymized where appropriate.

7. Your Privacy Rights

Depending on your location and applicable law, you may have the right to:

  • Access the personal information we hold about you

  • Request correction of inaccurate information

  • Request deletion of your personal information

  • Restrict or object to certain processing

  • Withdraw consent where processing is based on consent

  • Request a copy of your personal data in a portable format

To exercise these rights, please contact us using the details below.

8. International Data Transfers

If you access our website from outside the country where our operations or service providers are located, your information may be transferred to and processed in other countries. We take reasonable steps to ensure appropriate safeguards are in place for such transfers where required by applicable law.

9. Data Security

We implement reasonable administrative, technical, and physical safeguards to help protect your personal information against unauthorized access, disclosure, alteration, or destruction.

While we strive to use commercially reasonable security measures, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

10. Children's Privacy

Our website is not intended for children under the age required by applicable law to provide consent for personal data processing without parental involvement.

We do not knowingly collect personal information from children. If we become aware that such information has been collected, we will take appropriate steps to delete it.

11. Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies before providing any personal information.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or operational needs.

Any updates will be posted on this page with a revised "Last Updated" date. Continued use of our website after changes become effective constitutes acceptance of the updated Privacy Policy.

13. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:

TCGNest

Business Address:
Büsingstrasse 14
85561 Grafing

Email: contact@TCGNest.shop

Phone: +1 (479) 345-1674